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Mac Studio 2 issues

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@Warren1934 wrote:

I think this is a bit premature to say the least. Fix the product THEN perhaps we’ll be of a mind to participate in contests!

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Color Wheel in Color Overlay

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@Torcello wrote:

When you use the brightness slider on the Color Wheel - the darker you go - the darker the Color Wheel.

When you go to entirely Black - the CW disappears!!! Perhaps the brightness of the CW should be independent of the CW color brightness slider?

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Batch processing missing in TopazStudio 2.0?

Gigapixel AI Support

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@tantographics60 wrote:

Why haven’t I received a reply to my support request regarding the most recent update of Gigapixel. It’s been more then 10 business days since I raised a ticket. I’ve even messaged through Twitter and Instagram in hopes someone at Topaz Labs would take notice. As a paying customer I expect better.

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New problem with latest Sharpen AI

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@karlkrueger wrote:

I just downloaded the latest Sharpen AI as it seemed to have a lot of AI updates over the previous version. Now that its installed i can’t start the program. Two error messages come up about the procedure entry point — cannot be found in dynamic library link.

So what do I do now?? This never happened to me before when updating.

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Sharpen AI - Update Installer issues

When does Sharpen AI work?

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@Bazsl wrote:

I have found a few photos on which Sharpen AI works but most of the time I get better results using Topaz Detail or Filter > Sharpen > Shake Reduction in Photoshop. Most of the time Sharpen AI does not change the apparent sharpness of the photo at all. Is there any way to tell be looking at a photo if Sharpen AI might work. Trying it is soooooo slooooow on my I9-9980HK CPU and NVIDIA Quadro RTX 3000 GPU that I usually don’t bother. Thanks.

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Thumbnails from Gigapixel AI in Portrait Mode

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@AllMediaLab wrote:

Hi,

I noticed that after using Gigapixel in Windows 10 the thumbnails that appear of the processed images
are the wrong size.

Regards,

David

example-gigapix-thumbnails-error-edit

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Sharpen AI processing options

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@billharrison wrote:

Couple of general questions here …
Sharpen A1
1 If you use the 3 different modes on a photo do you need to “save it” each time between applying a different mode ?
2 I also have Gigapixel A1 so which should I use first Sharpen A1 or Gigapixel A1 ?
regards

Bill

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Studio 2 and affinity photo

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@XiaoLin wrote:

I had the first occassion to add text to a photograph today. It seems Studio 2 can only add one line . Am I correct? Can anyone help?

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Newest AI updates and 6th Gen Intel & higher CPUs being majored on?

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@Box_Brownie wrote:

Hi all

I wish to start a new topic on this because having read a few post threads along the lines of 5th Gen Intel CPU and earlier apparently giving rise to issues with both Gigapixel AI & Sharpen AI…I did not wish my query to get lost in those threads.

My CPU is a 1st Gen Intel i5 Quad Core (the i5 760 @ 2.80Ghz (4CPU) and so far still running Sharpen AI version 1.3.0 and Gigapixel AI version 4.1.2 all seems well but if I upgrade/update to the latest ones respectively (1.4.0 & 4.4.0) can I expect both will run ‘out of the box’ without issues??? NB I normally have, every time/each time, up until now used the in program updater and not an overlay install by downloading the installer a fresh.

TIA for the insights and advice especially for anyone using the same i5 CPU as me :wink:

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Setting Switchable Graphics Card Defaults for Applications in Windows

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@AiDon wrote:

For all who have multiple Graphics Processing Units on Windows 10 and want an easier way to set the default GPU, go to the Settings, System, Display and Graphics settings to select the default GPU for any Classic App where you browse and choose from your installed applications …

No longer do you need to set it in the NVIDIA Control Panel or the AMD Catalyst Control Center.

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Topaz Studio 2 and Affinity Photo on iMac

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@info1415 wrote:

Hi All,

Just downloaded Topaz Studio 2 again (v 2.012) and installed, to try and get Affinity Photo 1.72 to work as a plugin. I know that you can go to the preferences option in Affinity Photo and try to add the plugin folder (Photoshop CC plugin folder as I understand?) manually, by using CMD + SHIFT + G. I did not get any further than adding Topaz Studio 2, but without the presets and such. So, no textures and such to choose from.

Do you think there will be support from Topaz Labs for Affinity Photo in the coming months?

Reason for asking is, that I would very much like to stop using the subscription model from Adobe and ditch Photoshop and Lightroom altogether, in favour of Affinity Photo and Capture One Pro. But I’m totally hooked on Topaz Studio 2 for textures and such.

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Studio 2 - Opening more than one image at the same time

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@info-92671 wrote:

Hi folks,

I was looking forward testing Studio 2. At first sight it looked well, but on second sight it lacks two MAJOR functions in my opinion:

  1. I have not been able to open more than one picture at the same time - despite the loading popup showed “file 1/n”. At least it just opened the first in row.
  2. I have not been able to transfer settings from one to another picture like it is possible in Studio 1.

Without these two functions Studio 2 is nearly useless. Sorry.

Greetings,

Markus

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Add governing system tray app to notify for updates

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@superfabe wrote:

I would like to see a system tray app that runs at boot time and/or at least once a day, depending on system up time, that can notify me if an update is available for my licensed Topaz products.

I would rather get the latest gigabyte downloads to update my Topaz products on my fast home network rather than out in the field or while on vacation. Alternatively I know that I can just turn off all the automatic updates and update things when I finally remember to look for them (possibly many versions later). Because the updates contain bug fixes and feature enhancements, I would think you would want your customers to have the best experience with your products.

Having a small lightweight app that just check and notify would be helpful. This update check app could also present a Update All TS products/Update Individual TS product, or “Update all my Topaz products in the background and don’t ask me again mode” and update it in the background instead of the update process we have today.

In some workflows Topaz Studio2 is activated as an external editor from LightRoom. But if and update is available the user is asked if they want to apply it. Saying No, means that you might be missing out on some new cool feature, Saying Yes, leads you down the update rabbit hole and derails your thought on why you wanted to use Topaz Studio in the first place.

I just think it would be a more proactive move to ask to update at boot time before you start getting into the edit process. TS can still be updating in the background while LightRoom starts and you are uploading your images from the card. It’s allowing Topaz Products to stay updated while Adobe products aren’t using the CPU cycles and Internet Bandwidth.

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Sharpen AI - vertical banding

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@tim.nicholls-17260 wrote:

I have recently purchased Topaz Sharpen AI 1.4.0 and while it does some amazing things I have found an issue which mainly seems to occurr when I use the Stablize option. If I zoom in to 200% I can see vertical banding in some images, especially those shot at ISO greater than 100.

Here is an example, original at 200%

and banding showing at 200%

It’s not an issuewith display in the App, as the banding can be seen when the image is taken back to Lightroom or Photoshop (where the captures were taken from)

It might be an issue with ISO noise, or it might be an artifact of my camera - I am using a Pentax K3 mkII which doesn’t have an anti-alias filter.

I tried using Denoise AI first, in case it was an issue with the software seeing the noise as detail to be sharpened, however the banding is still present when i subsequently apply Sharpen AI to the image

I realise I don’t have the best graphics or CPU performance as my PC is using an AMD A8-7650K Radeon R7.

Has anyone else come across this issue? I haven’t had a chance yet to turn the camera’s AA software filter on and try a few shots with that to see if there is any difference

Application & Version: Topaz Sharpen AI Version 1.4.0

Operating System: Windows 10 (10.0)

Graphics Hardware: AMD Radeon™ R7 Graphics

OpenGL Driver: 3.3.13492 Core Profile Forward-Compatible Context 22.19.677.257

CPU RAM: 15300 MB

Video RAM: 1024 MB Total, 1024 MB In Use

Preview Limit: 2804 Pixels

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Sharpen AI

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@ian.seward wrote:

Just purchased Sharpen AI.
I load a 90Mb tif into Sharpen AI and adjust the sliders using Stabilise. When I choose Save as it appears to process but at the end the program closes and there is only a 8Kb file header file in the save location.

Win 10 Pro latest update
i7 Sandybridge CPU
16Gb ram
Nvidia 1060 8Gb vram - Latest SD driver

Any ideas?

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Sharpen Ai 1.4.0

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@sheilac wrote:

I had a problem with updating my Sharpen Ai to the newest version, and contacted Product Support. So they gave me the offline installer. I immediately got an error message (which I did not copy) but it said it couldn’t delete (the) cache. However it gave me the option to ignore it, so I did, and it then immediately installed, but without downloading anything!!

When I ran it, it seemed to run OK. However, the new option “Enable Intel Open Vino” is there but blanked out. I don’t know what generation my CPU is, but Speccy says below: (I don’t know how to interpret what it says)…

Specification Intel Core i7 CPU 960 @ 3.20GHz

So, should that new option be blanked out? If not, what should I do. ( I did request an answer to this from Tech support, but have not received an answer and it is over a week ago.)

Thanks for any answers.
Sheila

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Studio 2 update fails

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@mickklass wrote:

I am running Studio 2.o on a Mac 10.14.6.

When I open Studio, is says there is an update available, but when I click “Yes” to install it, Studio shuts down but no update occurs.

Reopening Studio confirms Studio 2.0 is the installed version, no automatic notice appears to update. If I click “Check for Updates”, I am told there is one, but clicking “Yes” to install still just shuts down Studio with no update being done.

How do I install the update?

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Remove Adjust 5 using Adjust AI

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@nsapcor wrote:

Windows 10 - I have Adjust AI as well as Adjust 5. I assume I can remove the latter but do not know how to do so.

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