@robinswan wrote:
Anyone else having this issue? Many attempts to contact Technical Support have landed on deaf ears. Very frustrating. I used to be a HUGE fan of Topaz products... but this experience has soured my opinion of the company and it's products. The days of blindly purchasing all their new products are over.
Posts: 5
Participants: 3
@dipaola wrote:
For power Users, It would be great if you could call topazStudio from a command line ( windows / Mac) with something like
TopazSutdio [saved_effect_name[ [input_image_name] [output_image_name]
which would open topazStudio, run saved_effect_name on the input_image saving the result to output image.
this would allow for complex automation and batching that we can not do in the current system - including working with other tools like photoshop and running many folders of effects at once
this is similar to what photshop can do from the command line
You could make several great efeects like pulling mattes and making edge and making watercolor effcts and be able to run them all on any folder of files - it would make TL studio super powerfull for those of us that do complex batching and work
Posts: 1
Participants: 1
@dipaola wrote:
I want to do a few different adjustments to create one output and then another few adjustments for another (from the same source) and then combine them with a blend mode. I can do this for one adjustment each but not sure how to do it for something with many adjustments. I need to do it in one big adjustment as I need to batch that. So for example, I want to do a few effects on one source that gets me great edges, then starting back with the same source and do a bunch more effects that get a painted look - then need to combine just right with a blend function - and get that all in one effect group so I can batch it on many files. is that possible? Using matting? or another technique? Normal lyI would do this in photishop actions and layers - that is with actions in photoshop call TL and put output on a layer then again call a differetn TL on another layer and combine with blinding in photoshop - but actions does not work in TL Studio ( used to do this in older TL Impression) - so is there a way to do it completely in TL
Posts: 2
Participants: 2
@Torcello wrote:
I have uploaded a preset into the Topaz Studio Community area - named Torcello Rostami Xtra 01 - which recreates The Rostami Effect.
Feel free to modify and use as you wish!
Posts: 1
Participants: 1
@Thunderfunk wrote:
I don't know if this has already been posted elsewhere, but I'm running the current version of Gigapixel (3.1.1) on a Windows 10 machine. For the past half an hour, I've been trying to scale up an image and export it. However, even though the program keeps claiming the export has completed, the output is nowhere to be found on my system.
Does anybody know how I can fix this issue?
Thanks in advance for help.
Posts: 8
Participants: 3
@alal19808 wrote:
I believe I've discovered a bug in Sharpen AI. Here's the scenario.
- I open an image in Photoshop from Lightroom
- In Photoshop, I created a layer as a Smart Object and open Topaz Studio.
- In Topaz Studio I apply AI Clear and save.
- Photoshop will then show Topaz Studio as the filter applied to the Smart Object.
- This worked perfectly until yesterday when I purchased Sharpen AI and installed the latest version 1.1.0
- Now when returning from Topaz Studio the filter as shown as "Sharpen AI" and when I click on it opens Sharpen AI when I only used Topaz Studio & AI Clear.
Sounds like a bug. Can anyone help?
Thanks,
....Jerry
Posts: 13
Participants: 9
@lhodaniel2 wrote:
Has anyone done any timing of AIS using the 2018 Mac Mini? I am assuming that with just the UHD630 graphics that CPU mode might be better on this machine. AIS is not cutting it on my 2015 15" rMBP with Radeon 370X 2gb. It's actually faster on a 2011 PC build with a R9 270X with 2gb VRAM.
I'm deciding on a faster Mac or building a new PC as Windows handles 4k monitor scaling much better than MacOS.
Thanks, Lloyd
Posts: 1
Participants: 1
@don-18155 wrote:
I purchased Sharpen AI on March 14 and have not been able to get the trail mode off. Order number is TS-10130344
Posts: 7
Participants: 4
@russellsnr wrote:
Hi, Is there a way to remove or rearrange the adjustments list so what I need or have is only shown or moved to the top of the list? Thankyou, Russ.
Posts: 3
Participants: 2
@richiebee wrote:
Using Remask 5 on a Mac Book Pro with Mojave and Photoshop CC. All updates applied.
I am finding that sometimes the cursor doesn't change to the brush when I open the plugin, which means I can't see the size of it. I'm not 100% certain, but I think it seems to work fine on the first time its used, but if I open the plugin a second time (either with the same project or a different one), the cursor stays as a regular arrow. It's still usable, but only just, and certainly not the way its supposed to be. Sometimes if I change repeatedly between the three brushes (green, blue, red), it fixes the problem. Other times it doesn't and I have to shut it and Photoshop down to get it back again. I've been trying to figure out what's going on for a week or so, and assumed it was a problem with my install, but I had to install Remask on my boss's computer today, and experienced the same bug.
Just wondering if this is widespread and whether there's a known fix.
Posts: 1
Participants: 1
@TommyW wrote:
Hi all
I posted this to the support folks four days ago but no response of yet.
I've been using AI G for a while now and no issues, quite happy with it. But this past week if I load it, the app launches with a splash screen saying Topaz Gigapixel and not the usual screen. I have very few menu options available to me, a few are greyed out, including Load Image. Those that aren't greyed out such as Preferences or Update Ownership do nothing.
I have deleted and re-installed but to no avail. Any thoughts?
Posts: 2
Participants: 2
@mhaywood720 wrote:
I am enjoying using A.I. Gigapixel in CPU Mode. I did notice that each image is only using 40-65% of my available physical cores (12 Core Xeon). Is there a limit to the number of cores the application can utilize at a single time?
Screenshot: https://drive.google.com/open?id=15FxfmZc9d1LZmvGkJ2XoOSUQUfoGJT8J
Posts: 1
Participants: 1
@bobgob wrote:
It would be immensely helpful if Studio could be used non-destructively. I'd like to re-edit a file starting with the adjustments I used the previous time. I can imagine a new sidecar or Studio file that contains the original image, adjustments used, their order, their settings and their masks (and other local adjustments). Then when you reedit the file all the settings you used before would populate and you can tweek the image. In other words, it works like lightroom classic but a new file contains the final edits (and not the edit history like lightroom since Studio has an adjustment list to follow).
Using this feature would be an option, not a requirement. This method could also work through photoshop, though photoshop only sees the final studio edited image at the end of the Studio edit. If the sidecar rendered file is different from the file photoshop requests to edit, then the user can just edit the photoshop file or be asked if they want to revert to the previous Studio edited file.
Sorry if this is an old topic but other than the requests to edit smart objects in photoshop, I didn't see this mentioned.
Posts: 3
Participants: 2
@Torcello wrote:
This plugin has worked faultlessly for years. Today it worked 3 times, and now fails to apply the preset (Bright Yellow Tulips) and hangs Photoshop, leaving a dialog box saying you are using a Topazlabs plugin. I use Task Manager to close Photoshop. ReStyle is V1.1.0, Win 10.
Posts: 1
Participants: 1
@dontfrench wrote:
I have 2 relatively new computers, both HPs
One Spectre x360 laptop and a Z240 Workstation. Both have Windows 10 and both have all the operating system updates applied.
Every time there is a update to any of the Topaz products I own it fails to work. Even on a clean boot (Computer powered off - wait a few minutes - power back on wait a few minutes for the boot process to finish) Load the Topaz product that gave the message that there is a update available, and then perform update. Fails every time. I have turn in many tickets on this but all I get is the caned answer they are making improvements to the updater/installer and ask me to be patient. This has been going on for months, maybe a year, no improvement.
I have many other software products at least 4 other image processing/enhancing products as well as other software all of them update with out a hitch.
For Topaz products I have to follow the following procedure.
1. Use Windows to uninstall the Topaz product that has a update available
2. Download the new install file from Topaz
3. Shut the computer down wait restart the computer wait
4. Run the install program.
Also sometimes I have to repeat steps 3 and 4 several times before it will work.
Topaz puts a lot of effort into coming out with new products they can sell but little to know effort into fixing the problems they have. Very poor customer support in my opinion.
Posts: 5
Participants: 2
@cruzinova57 wrote:
I just updated Sharpen Ai to Version 1.1.1 from Version 1.1.0. and I am seeing lines down the Right Side of all the images I process with "soft Bokeh". This problem does not occur with Version 1.1.0. It seems to work on images without "soft Bokeh". Here are some examples:
Notice the Bars on the Right. Version 1.1.1
Same image using Version 1.1.0
Another Example Version 1.1.1
Another image using Version 1.1.1
Last Example. No problem with this one.
I am submitting a Ticket to Topaz so they can look into this issue.
I have a Mac Pro running using the Latest Mojave update and a Macbook Pro with the same OS. There is a 1gb GPU in the Macbook Pro and a 3gb GPU in the Mac Pro. I am experiencing the same conditions on each device.
Posts: 1
Participants: 1
@RayC wrote:
I'm posting here as I'm getting nothing from my Support Request. Maybe someone here has some ideas.
I've recently upgraded my system, and when I try to run Impression (standalone or as a plugin in Photoshop, etc.) I get very flaky behaviour. The window flashes, sections blank out, response is very sluggish, and quickly becomes unresponsive or crashes.
I tried it on my 10-year old computer(!), and it seems to run fine there.My new computer specs are as follows:
* Intel i7-8700
* Z390 motherboard chipset
* 32 GB of RAMThe only thing that stands out is that I am currently NOT running a dedicated video card. I am using the integrated Intel UHD Graphics 630 on the motherboard. I have tried to dedicate more RAM to graphics via BIOS settings, but have no indication as to whether that is being recognized. My understanding is that system RAM (of which there should be plenty) is allocated as needed to graphics tasks. According to Intel, that means I should have up to 16GB available for graphics.
Frequently Asked Questions for Intel® Graphics Memory on Windows® 10
Could the graphics be the issue? I presume anyone running a laptop would generally be using integrated graphics, so why would it be different on a desktop?
If not that, what could be the issue?
I can get Impression to work in Studio, although Studio itself is rather laggy on the new system. I was looking forward to some fairly blazing image processing with the new computer. Photoshop, CorelDRAW, PaintshopPro, etc, all work great. But I'm sorely disappointed in the performance I am getting with Topaz products.
Impression - Lagging, Hanging, Crashing ID #170376 5 days ago
Posts: 6
Participants: 4
@liamrowan wrote:
I masked out a Sandhill Crane in Remask. At 100% the crane looks decent. When I export it as a TIFF, Image Compression = NONE, Bit depth = 16, sRGB color space, transparency, the pixels at 100% are visible. I don't remember having this issue in the past, but can't figure out what I may have done different. Seems like the mask always looks better once I export it, not worse.
Posts: 3
Participants: 2
@andymagee-52287 wrote:
Is there somewhere that we can get more information on the noise suppression and blur removal functions? I checked the FAQ, but there's nothing there on this subject even for the old versions.
My first few attempts at selecting settings for these were pretty much trial and error, and it would be nice to know what each one is actually doing rather than guessing.
By the titles it would seem that they are opposites of each other so you would use them as one or the other but not both. That would mean we have 5 steps of blur or sharpen control on either side of neutral, but perhaps that's not how it works.
If they can both be used at the same time, does it blur out the noise first, and then sharpen what's left behind?
Posts: 1
Participants: 1
@Greyfox wrote:
Have just updated Gigapixel AI to 4.0.0 to find that it is stripping Exif data.
With JPG oujtput format, Lens Model, White Balance and Flash Bias information is being stripped.
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With TIFF output format, its much worse - only the camera make and model information are left
Can anyone else confirm this is happening?
Intel i7-2600 CPU, 16GB RAM
Windows 10 Pro, 64 bit
Gigabyte GXT 1050ti 4GB
Posts: 5
Participants: 3
