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New computer - Impression - Lagging, Hanging, Crashing

@RayC wrote: I'm posting here as I'm getting nothing from my Support Request. Maybe someone here has some ideas. I've recently upgraded my system, and when I try to run Impression (standalone or as a...

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Remask Export Issue

@liamrowan wrote: I masked out a Sandhill Crane in Remask. At 100% the crane looks decent. When I export it as a TIFF, Image Compression = NONE, Bit depth = 16, sRGB color space, transparency, the...

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Gigapixel AI 4.0.0

@andymagee-52287 wrote: Is there somewhere that we can get more information on the noise suppression and blur removal functions? I checked the FAQ, but there's nothing there on this subject even for...

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Gigapixel AI 4.0.0 Stripping EXIF Information

@Greyfox wrote: Have just updated Gigapixel AI to 4.0.0 to find that it is stripping Exif data. With JPG oujtput format, Lens Model, White Balance and Flash Bias information is being stripped. With...

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Gigapixel AI 4.0.0 - Non-Latin characters in file names cause crashing after...

@svetlina_design wrote: I've just updated to Gigapixel AI version 4.0.0 and found that non-Latin characters in the file names causes the program to crash. Gigapixel processes the image successfully...

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Gigapixel AI v4.0.0 some observations with Maximum quality AI models

@svetlina_design wrote: I've just updated to Gigapixel AI version 4.0.0. What puzzled me is that the option "Use maximum quality AI models" frequently produces worse quality output than the standard...

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Desktop Icon - Gigapixel AI

@Fotomaker wrote: I just rcvd the email announcing the new commercial rel. of Gigapixel AI 4.0.0. When I launched my previously installed commercial vers. it alerted me to the update. And, ran it with...

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This is all that I know about the graphic card..crashes 3/4 through use

@aldussault wrote: Intel Iris Plus Graphics 655: Chipset Model: Intel Iris Plus Graphics 655 Type: GPU Bus: Built-In VRAM (Dynamic, Max): 1536 MB Vendor: Intel Device ID: 0x3ea5 Revision ID: 0x0001...

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Feature Request - Load Mask from file

@nichjoht wrote: With the new Google Camera app available for any Android phone and the latest Apple camera since the iPhone 6, when taking a picture in portrait mode the phone saves two pictures, one...

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Gigapixel AI v4.0.0 very slow

@KelB wrote: My previous version 3.x.x Gigapixel AI ran just fine.Windows 10, 64bit, 16GB RAM, NVIDIA GTX 1050 Ti with 4GB.The 'new' version is so slow! Slow as a wet week (and that is really...

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Ut Oh, Strange Results - any ideas?

@lmgreene wrote: Here is the workflow. -Took a raw RW2, ran it through new PR SharpenAI, saved as TIF-Took TIF into TS, cropped, AIC and Basic (only adjusted white/black points), saved as TIFF (since...

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Put Sharpen AI Settings in Metadata

@lhodaniel2 wrote: It would be great if SAI would record its settings somewhere in metadata. I don't know how possible or feasible that is. But, it would be very helpful to be able to return to a...

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Gigapixel 4 trial just downloaded, but login says "trial expired"

@wsalopek wrote: Hi folks... Got the email today to download a trial of Gigapixel 4.0. After installation and opening the program...the title bar in the program says "30 days left in trial", but when...

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Topaz Denoise 6 closing out or giving error on .jpg image import

@billsteele7 wrote: OS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134Processor Intel(R) Core(TM) i9-9980XE CPU @ 3.00GHz, 3000 Mhz, 18 Core(s), 36 Logical Processor(s)Installed Physical...

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GP AI v4.0.0 - Grain Created in Output Image

@aqlju6z0wkzc wrote: Hello, I cant create a new thread unfortunately, with GP AI 4.0 the final images have some weird grain, which the previous version of GP AI didnt produce. Here are a few examples...

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New-ish customer, and confused over the menagerie/overlap of products

@wsalopek wrote: Hi folks... I'm an experienced photographer...long time and daily user of Adobe CC. I'm trying to figure out what to buy or not buy from Topaz, and I have to tell you, the menagerie...

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AI Gigapixel 4.0.0 tifs problem

@sheilac wrote: After completing an image in Studio and saved as a .tiff, I opened it in Ai Gigapixel 4.0.0, processed it and saved using the following settings: But when I try to open the processed...

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Perspective correction

@ShazzyCo wrote: I have just watched a video showing the use of the guided upright tool in Lightroom .. It would be lovely to have something similar in TS .. something that gives a lot more control...

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Deploying/Managing Gigapixel-AI

@matt.ware wrote: I sent in a support request a few days ago and haven't heard back.. So I thought I would post here and ask. Where can I get a full installer for macOS for Gigapixel-AI? Web...

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Dual GPU Support?

@lhodaniel2 wrote: Can someone confirm whether or not SAI and GAI utilize dual GPU's in computers that have them? I don't mean Integrated /Discrete but rather machines like 2013 Mac Pro (especially)...

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