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Failure to Validate my Clarity Upgrade

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@grhookphoto wrote:

Got the email about Clarity, downloaded Studio, installed it, found the new menu item in PS, launched Studio, followed the instruction to validate my plug-ins (all is well) and figured out how to apply the HSL and Precision Contrast adjustments to my image.

All I see is "Go Pro". Both of them have now offered my a 30 day trial.

I own two copies of Clarity. I'd think at least one of them would be used. But I'm still trying to figure out how Studio even knows who I am.... I didn't tell it anything, and logging in to the community made no difference.

So... I thought I followed the instructions provided in the email, but no joy. I won't comment on how I don't like having a direct line to my plug-in (oops). But somehow something in my upgrade is awry, and I'm not sure what to do now.

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