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Uninstall Adjust and Simplify before the 5.2 and 4.2 update installs

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@wwilson wrote:

I hope I can save more poor souls the effort I put in today, but probably not since if you are here, you have a problem. The reason I say this is because if you just run the installer like we have always done, it leaves the previous version behind in "Program Files(X86)". Then if you try to do an uninstall, all you uninstall is the new version in "Program Files", you thus cannot uninstall the old version anymore. I just spent several hours trying to figure out why the new versions of adjust and simply were not running in any of my plugin hosts, including FXLab. I finally uninstalled everything Topaz, cleaned the file system and the registry of Topaz entries and then re-installed the bundle (which put the 5.1/4.1 versions in). I then installed the 5.2/4.2 updates - same result. You really have to uninstall the old one's first. Having finally got that sorted out, it turned out the PSE15 wasn't seeing everything correctly, I had to resort to the Topaz plugin installer here: https://support.topazlabs.com/hc/en-us/articles/216538448 to get everything working again.......

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