@helenclaire wrote:
Getting really annoyed. I sent a ticket 2 weeks ago and have had no reply. I recently bought a new laptop (Dell XPS 15) and downloaded my previously purchased plugins and also Fusion Express 2 as I use LR. They installed ok but I cant get them to open. I am able to get it as far as creating a TIFF file but when I choose the plugin I get error 2004 for 3 of the plug ins (Adjust, Star Effects, Detail) and a runtime error for Restyle. I have read all the info I can find on this website but nothing works! I am not an IT expert so a lot of the suggestions I simply have no idea what people are talking about. I really would like Topaz to reply and hopefully help me!
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