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Files not opening correctly (black images), in PhotoFXLab

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@manus wrote:

I am having real issues with images (TIFF, PNG), not opening in PhotoFXLab which I use as my host for all Topaz plugins. Images open as predominantly black with a odd colour online of some subjects. I am able to then open a plugin (e.g. Detail 3), successfully and apparently work on the image but when returning to PhotoFXLab it reverts to black. Consequently if I save the image it comes out as black with a faint colour outline of the subject.

I am now not able to use any of the Topaz Plugins which is having a major effect on my workload. The issues appear to have started when I updated the system to Mac OS X El Capitan. I should add that the issue has been intermittent with my being able to correctly load images at times although this is happening less and less.

Finally images are generated from Canon CR2 images to Tiffs, PNG or PSD using either Lightroom or Aperture. I have also used photos generated on another computer but these too open as dark images within photoFXlab.

Anyone have any idea what I can do???

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