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Why won't they answer me?

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@derangedimages-65037 wrote:

I've send in three tickets now over the past week. I had one reply giving me my license code and the code is only working on some of the programs but not all. I've got it working in Adjust, Infocus and Denoise but none of the others it tells me the code in invalid and nobody is answering my tickets.

The only difference I've noticed is there is a name line in some of the other programs where the ones that accepted the license did not have this but its not saying my name is wrong its saying the code is invalid. Any ideas? Is there a phone number? They used to have great customer service, whats happened?

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