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Topaz Studio crashes without dumpfile

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@fs999 wrote:

What can I do to report a crash when there is no dumpfile like explained in Help & Troubleshooting ?

When I search an effect for "stars" the first effect is AI Clear Stars and Studio is trying to show the miniature but this error message appears :

I updated the graphicscard drivers but the same error is displayed...

The graphics informations are :

Topaz Studio Ver: 1.11.8
Operating System: Windows 10
Graphics Hardware: GeForce GT 220/PCIe/SSE2
OpenGL Driver: 3.3.0
CPU RAM (MB): 16373
VRAM Total, Used: 1024, 1024
Preview Limit (Pixels): 3000

I don't know what to do... When using Studio with Corel PaintShop Pro 2019 64bits I must close it and re-open it in order to not crash completely the computer on a second attempt...

Frederic

Posts: 3

Participants: 3

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