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Have asked for help but no response

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@sheilac wrote:

I own most of the plugins, but some from a previous email address. I see that Clarity, Detail, Glow, Impression, Simplify, and Texture Effects show up on the left in Studio. However, all but 4 Adjustments still say Go Pro. I have requested help with Request # 147070 almost a week ago, and did get a confirmation of the request, but no other reply. I am totally confused. I have Checked for Adjustment Updates, and Reset Local Database, but nothing has changed. I thought that the Adjustments that go with my plugins are supposed to be free, but they still say Go Pro. Will someone please help me?
Thanks, Sheila

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