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Purchased pro adjustments, will not activate/run, frustrated

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@astronut80920 wrote:

I purchased three pro adjustments (Black & White, Reduce Noise and Sharpen) two days ago and have been unable get them to run or activate. My account shows they were purchased. When I go into Studio and access Help>Check for Adjustment Updates, all I see is a black window with a circled "X" on the right corner then it goes away. I tried to get help from Topaz Technical Support with no response and am tired of waiting. I even went so far as to ask for a refund (no reply yet), but am willing to forego that if I can get the problem resolved. My patience is wearing thin and I hope someone out there can help me with this problem.

Thanks,
Jim Lawrence

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