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Remask 5 renders nothing after hours of work

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@DaveNeesley wrote:

The icon shows up in the FX browser from the pull down file. Remarks opens and performs. After copious detailed making and editing I click on the exit button and everything I just spent 2 hours doing is gone. No mask, no nothing. I depend on this piece of software, and as confusing and hard to follow as these "Video's" are I have no way of fixing this and having to "Write Letter's" and wait 3 days for a response that will no doubt only warrant another "Letter" only prolongs the not being able to use the software. Have you ever heard of Phone support?

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