@vedaeddy1 wrote:
I made the mistake of upgrading to the latest version of Studio the other day and now everything is running way to slow or not even opening. my operating system is Mac High Sierra vs. 10.13.4 and information on my graphic card is Intel Iris Pro Graphics 6200. I checked and can't find that there is a driver update through Apple.
I did uninstall and reinstall the version of Studio II previously had. I now am running Studio vs. 1.7.6 but it is now also terribly slow. It might take between 1 to 3 minutes to load and once loaded I get the spinning beach ball just about with every step. I really loved Studio as I use Texture Effects and Impressions a lot but I can't go on like this.
I have been trying to read Topaz literature to see what if anything I can do. I Apparently my computer can't do the "disable automatic graphics switching" thing.
My two questions (as I am not techie) Topaz literature says, "Reduce the size of your image or install hardware that meets or exceeds the performance of recommended hardware."
What is meant by reduce the size of your image?" I reach Studio from Lightroom, so do I have to reduce image size in photoshop (dimensions or pixels?) before sending?
How do you get a new graphic card or can you? Do you have to buy a new computer?
I will submit a ticket with this information but I thought maybe somebody could answer these two basic questions for me here.
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