@chadbarr400 wrote:
I posted an urgent ticket on Friday 12/15/17 never to hear back from you! Today I noticed it was closed without explanation. Yesterday I opened another ticket which is still open. A few minutes ago I received a general email from your Rose on your support team (5 days later!!) addressing general issues and not my direct ticket.
As a customer I am not only concerned but extremely disappointed.
Hope you shake up your "customer sadness" department!
Chad Barr
Posts: 5
Participants: 2