@judyarielratlady wrote:
Hello. I have a Windows 10 computer, I5 chip, 16 gigs RAM. Both Glow and Impression load, but with Glow, the program just hangs. None of the presets show. Nothing I do will change my photo. I don't get an error message, but I have to close the program via Task Manager. With Impression, it loads, but my photo never loads. I also have to close Impression via Task Manager. Please help.
All my other Topaz products work.
(I am not using Studio)
By the way, both Impression and Glow work fine on my ancient 4-gig RAM Windows 7 computer.
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