@benasaj wrote:
I have Studio installed; downloaded it when it first came out. After trying it, as a standalone, I was underwhelmed and stuck with my PS plug-ins. When Detail for Studio came out and I started reading between all of the lines, I figured that I'd better try Studio again. After the first update download, nothing worked: couldn't open the program from PS, from right-cliicking on a photo file; from the standalone icon on the desktop. I contacted Topaz, tried all of the trouble shooting, updated the GPU drivers, forwarded all of the requested info and files to Topaz. The only feedback I received from my "Customer Happiness" person was a ticket number, and after 5 days, a note telling me that since I had not contacted them again, they assumed that the problem was fixed and I had two days to tell them it was not fixed. I told them. I guess I'm supposed to try to open the program hourly, until something changes - I think that's the definition of insanity. Anyway, I found version 1.3.4 and installed it. Studio now opens in PS CC 2017, but will not respond to being called from any other source - I do not use Lightroom.
My real current question: Is Studio supposed to work as a standalone program from the desktop icon that it installs?
benasaj
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