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'HD Preview' does not match thumbnail previews

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@fleblanc wrote:

The 'HD Preview' does now display the image the way it resolves to Photoshop CC; however, the thumbnail presets do not now, in any way, show an accurate representation of OR match the 'HD Preview', which currently makes the thumbnail presets useless.
When the 'HD Preview' button is pressed, the preview changes completely and no longer matches the thumbnail preview.
How can this issue be corrected.
The thumbnails with the presets need to accurately (be, at least, a reasonable representation) of the 'HD Preview' will look like.
My workflow is all color balanced.
Support ticket submitted, support has not resolved issue.
Thanks, in advance, for any and all assistance.
fran (fleblanc)

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