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Topaz JPEG to RAW in 2024
I really need Topaz JPEG to RAW, but of course it’s not available since 2022 I think. Do you have any idea how I could get it now? Thanks in advance 1 post - 1 participant Read full topic
View ArticleSharpen and denoise
Are these 2 products ever going to be upgraded ? There has not been a upgrade since AI was introduced into your products. 2 posts - 2 participants Read full topic
View ArticlePrivacy concern before purchasing the Black Friday deal
Hi all, I am planning on purchasing the bundle (PAI+VAI+Gigapixel). I have explored all the documentation/TOS and Privacy Policy to my satisfaction. There is just one concern which I have not found an...
View ArticleCan't Get PhotoAI to complete download
This is as far as the download gets EVERY time… “Unconfirmed 755474.crdownload”. I have paid for the software, confirmed my account is active but not sure what to do at this point. Any suggestions? 3...
View ArticleAll Topaz Labs products immediately shut down computer
I have used Topaz Photo AI and Topaz Video AI in trial mode since just before last (2023) Black Friday. At that point, I hadn’t used it enough to make the purchase, but I’ve played around with it a...
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Topaz Studio screen won't cange
I’ve just installed Topaz Studio on my laptop while I’m away on holiday. I use it all the time on my desktop at home. How do I get rid of the screen with info about what to see on the program? I can’t...
View ArticleCloud credits
What do the different levels of cloud credits mean? If you bought e.g. 800. Does it mean that you use these up gradually and have to buy new ones when they run out? It’s not like you buy a...
View ArticleGuidance to delete and remove everything Topaz from my Mac
Hi, I am looking for some clear instructions for removing all traces of Topaz products from my Mac, without having to purchase or install a cleaner app. Is there a list somewhere of everything I need...
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Cannot download Photo and Video AI
I urgently need help here! I think I’ve messed up a bit and I’m really worried! I have emailed the support team yesterday but no reply till now… I clicked on the “Shop the sale” button and I proceeded...
View ArticleTransfer to LR
When I use Topaz as a plug in for Lightroom and I denoise a photo irt works very well, Then when I sharpent the photo it also works well. Photo looks great. But then when Topaaz transfers the photo...
View ArticleTopaz Sharpen 4.1 don´t work
Topaz Sharpoen se rompe cada vez que lo abro. Hasta yer funcionaba perfectamente. Lo he desisntalado y lo he vuelto a instalar y sigue fallando. No aprace ningun archivo plist en ppreferences de...
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Gigapixel 8 Redefine takes forever even rendering preview (on 1x)
Hello, I have the following problem that Gigapixel 8 takes ages to render even when it is set to x 1 (upscale). So a preview is not possible at first, when I click on Export Image, Gigapixel 8 turns a...
View Article"We need to refresh your credentials."" Useless without internet?
Tonight I tried to work on a photo. Photo AI told me “We need to refresh your credentials. Your login has expired. Please login again.” Attempts over the past 10 minutes to “Login” take me to a...
View ArticleGigapixel AI Plugin Not Opening In Lightroom Classic v14.1.1
In Lightroom Classic 14.1.1 (Win 11), select Edit In, select Topaz Gigapixel AI v81.1. and nothing happens - Gigapixel AI does not open. Follow same procedure and was able to open other Topaz AI...
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----->🚨 [READ THIS FIRST]
HOW TO OPEN A SUPPORT TICKET If you encounter a new bug or issue with Photo AI, the fastest way to reach us is to write us an email at help@topazlabs.com. This will open a Support ticket with us and...
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----->🚨 [READ THIS FIRST]
HOW TO OPEN A SUPPORT TICKET If you encounter a new bug or issue with Photo AI, the fastest way to reach us is to write us an email at help@topazlabs.com. This will open a Support ticket with us and...
View ArticleNext Evolution for Topaz Labs: AI-Integrated Camera Hardware
Right now, everyone’s stuck taking photos or videos, then uploading them to a computer just to use your AI tools. That’s a hassle no one needs in 2025. The market gap is clear: • Smartphones: Great...
View ArticleAdd SDR to HDR conversion to Photo AI and Gigapixel AI
With SDR to HDR now implemented in Video AI using the Hyperion model, would it be possible to adapt and implement Hyperion as a model in Photo AI and Gigapixel AI? Still photographs can also benefit...
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Culling, Cropping & Document Separating
Please make a software that can cull images with these features: • Select certain number per person, e.g. 1 per person, or 3 per photos person (facial recognition so it stops at the next person), •...
View ArticleConsider uninstalling Asus GPU Tweak
Hi, Just a tip. If you have unexpected crashes notice or a strange behavior when using one of the Topaz apps you should consider uninstalling Asus GPU Tweak, whatever the version and whatever the GPU...
View ArticleSyudio 2 seems to work but doesn't save back into Photoshop
All of a sudden, when I go to Studio 2 through Photoshop, the changes I make there do not show up when I click on Accept and return to Photoshop. 3 posts - 1 participant Read full topic
View ArticleHow to stop appending model identifier to file output name
I use a separate folder for output and have to rename all files after processing to remove “_prob4”, for example. How can I output the original filename without the appended suffix? [edit: never mind...
View ArticleFacing Some Issues with Gaming Notebooks and Topaz Labs Product – Any Advice?
Hello everyone, I’m currently facing some issues while using my gaming notebook with Topaz Labs Video Enhance AI v2.6. Initially, the software performed well, but I’ve started encountering problems...
View ArticleResumable Download for Update
When Topaz Labs software tells me that there is an update, I try to download and install, but often my attempt fails at various points in the downloading process (sometimes at 3%, at other times at...
View ArticleCannot update Photo AI 3.4.3 to 3.6
Photo AI says I have 5 updates which I download then install. After the “successful” update, I reopen Photo AI and I’m still on v 3.4.3 and it still says I have 5 updates. I was able to update on my...
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